Using remote workers as a part of your business comes with plenty of advantages. In addition to reducing overheads, your employees may experience less stress, they won’t need to commute as far, and you can easily hire people around the world. At the same time, remote working requires employees to have a high degree of self-discipline. This means you need to know how to manage remote workers effectively.
Create an onboarding process
It’s easy to fall into the trap of believing that a remote worker doesn’t require any onboarding. However, failing to provide them with an induction in the same way that you would with office-based workers can result in a sense of apathy. Make sure your onboarding procedures include information about how your company does business, the team members they’ll be working with, and details about the software they use. Your onboarding processes should also include any documents pertaining to IT and NDA agreements.
Establish communications processes
If you and your remote working team are going to touch base with one another, you’ll need to establish communication processes. According to some statistics, around 50% of the United States workforce will soon work remotely. If remote working practices are going to run smoothly, communication and regular updates must become a priority. You may find that scheduling regular catchups using VoIP is mutually beneficial as other people can join in on the calls where needed. Make sure the communication processes you use extend beyond just yourself and the workers. Encourage them to communicate with each other as this generates a sense of loyalty.
Create a project management database
Always remain wary of micromanaging your remote workers. Although you want to know that they’re dedicating themselves to their projects throughout the day, constant calls, emails, and video conferences aren’t conducive to productivity. As an alternative, you may want to create a project management database with actionable tasks, details of who’s been allocated to them, and updates. When you and your project managers can see where progress is being made, it’s easier to promote productivity among your workforce while remaining assured they’re working efficiently.
Use time trackers where necessary
Although you don’t want to fall into the trap of micromanaging, it’s normal to want to make sure that your workers are doing their fair share while telecommuting. One way to oversee this is by using time trackers. Time trackers track the amount of time a remote worker spends on their tasks, before sending accurate reports back to you. They prove especially beneficial when your remote workforce operates on a billable hour basis rather than a fixed salary agreement. Employees may feel disinclined to dip into non-work-related tasks when time trackers are in use, which then makes them more productive.
Support your remote workforce in creating a productive environment
With remote working comes the temptation to slip away from productive environments. You should support your employees in making sure they’re in an efficient setting by establishing workplace ground rules. This may include keeping home offices free from distractions, not carrying out sensitive work using public WiFi, and not working late into the night in order to use morning hours for other activities. You should remain flexible to promote a sense of independence among your employees, but it’s okay to help them establish a sense of stability too. Also, keep security in mind. Research suggests that nomadic remote workers prefer using co-working spaces, so make sure your team is working from ones that are safe.
Using the right IT tools, you can create a remote worker environment that’s productive and useful. Always remember to prioritize communication with those who represent your business, and provide as much virtual support as you can without becoming overbearing.